Cookie Policy

Last Updated: May 28, 2026

1. Introduction

Welcome to Cafe Rio ("we," "us," or "our"). This Cookie Policy describes what cookies are, how we use them on our website caferiofood.rest, and the choices you have regarding their use. This policy should be read alongside our Privacy Policy and Terms of Service, which together govern your use of our website and services.

We are committed to being transparent about the technologies we use. Cookies help us provide you with a better experience when you browse our website, order food online, and interact with our content. We want you to understand what data is being collected, why it is being collected, and how you can manage your preferences.

By accessing or using caferiofood.rest, you acknowledge that you have read and understood this Cookie Policy. If you do not agree with our use of cookies, you may adjust your browser settings or opt out of certain cookies as described in this policy. Please note, however, that disabling certain cookies may affect the functionality of our website.

2. What Are Cookies?

Cookies are small text files that are placed on your device — including your computer, smartphone, or tablet — when you visit a website. They are widely used across the internet to make websites work more efficiently, to remember your preferences, and to provide information to website owners about how users interact with their sites.

Cookies contain information that is transferred to your device's storage. They are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. This allows the website to remember your actions and preferences over a period of time, so you do not have to re-enter them whenever you come back to the site or browse from one page to another.

2.1 How Cookies Work

When you first visit caferiofood.rest, our server sends a cookie to your browser. Your browser stores this cookie locally on your device. On your next visit, your browser sends the stored cookie back to our server, which allows us to recognize you and remember your preferences or session information.

Cookies can be classified in several ways:

• By party: First-party cookies are set by our website directly. Third-party cookies are set by external services and partners (such as Google Analytics or advertising networks) whose code we include on our pages.
• By duration: Session cookies exist only while your browser is open and are automatically deleted when you close it. Persistent cookies remain on your device for a set period of time or until you manually delete them.
• By purpose: Cookies serve different functions — some are strictly necessary for the website to operate, while others collect analytics data, remember your preferences, or serve targeted advertisements.

In addition to cookies, we may also use similar tracking technologies such as web beacons (also called pixel tags or clear GIFs), which are tiny transparent images embedded in web pages or emails that help us track user behavior, and local storage objects (LSOs), which function similarly to cookies but can store larger amounts of data.

3. Types of Cookies We Use

We use four main categories of cookies on our website. Below is a detailed description of each category and why we use them.

3.1 Essential Cookies

Essential cookies — also known as strictly necessary cookies — are fundamental to the operation of our website. Without these cookies, certain features of the site would not work properly, and we would be unable to provide the services you request. These cookies do not collect any personal information that could be used for marketing or tracking purposes outside of our website.

Examples of what essential cookies do on our website include:

• Maintaining your session when you log into your account or place an online food order
• Remembering the items you have added to your shopping cart
• Ensuring security by detecting fraudulent activity or abuse
• Enabling you to fill out forms and submit requests
• Balancing the load on our servers to maintain website performance

Because these cookies are strictly necessary, they are placed on your device automatically and cannot be disabled through our cookie consent tool. You may disable them through your browser settings, but doing so will severely impact your ability to use our website.

3.2 Analytics and Performance Cookies

Analytics cookies help us understand how visitors interact with our website. They collect information about the pages you visit, how long you stay on each page, any error messages you encounter, and how you navigate through the site. This information is aggregated and anonymized — it does not directly identify you as an individual — and is used solely to improve the performance and user experience of our website.

We primarily use Google Analytics for this purpose. Google Analytics sets several cookies on your device to collect standard internet log information and visitor behavior information. The data collected is processed and stored by Google in accordance with their privacy policy.

Analytics cookies help us answer questions such as:

• Which pages on our site are most popular?
• How do users navigate from one page to another?
• Where do users drop off in the ordering process?
• What devices and browsers do our visitors use?
• How do users arrive at our website (search engines, social media, direct links)?

3.3 Functional Cookies

Functional cookies allow our website to remember choices you make and provide enhanced, more personalized features. These cookies may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Examples of what functional cookies do on our website include:

• Remembering your preferred language or region
• Saving your delivery address for future orders
• Remembering your dietary preferences or past orders
• Enabling live chat functionality for customer support
• Remembering whether you have accepted or declined our cookie policy

3.4 Advertising and Targeting Cookies

Advertising cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website, and this information is shared with other organizations such as advertisers.

We use Google Ads cookies to track conversions from our advertising campaigns — for example, to know whether you placed an order after clicking on one of our advertisements. This helps us understand the return on investment of our advertising spending and optimize our campaigns.

Please note that under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), the sharing of personal information with advertising partners may constitute a "sale" or "sharing" of personal information. California residents have the right to opt out of such activities. See Section 7 for more information on managing your cookie preferences.

4. Specific Cookies We Use

The following table provides detailed information about the specific cookies currently in use on caferiofood.rest. Please note that the exact cookies present on our website may vary over time as we update our services and third-party integrations.

5. Third-Party Cookies

Some cookies on our website are placed by third-party services that appear on our pages. We do not control these third-party cookies and are not responsible for the data they collect. Third parties have their own privacy policies that govern how they use the data collected through their cookies. We encourage you to review the privacy and cookie policies of any third-party services whose cookies we use.

Key third-party cookie providers associated with our website include:

• Google LLC — For analytics (Google Analytics) and advertising (Google Ads). Google's privacy policy is available at https://policies.google.com/privacy.
• Meta Platforms, Inc. (Facebook) — For advertising and social media integration. Meta's cookie policy is available at https://www.facebook.com/policies/cookies/.
• Hotjar Ltd. — For website analytics and user behavior tracking. Hotjar's privacy policy is available at https://www.hotjar.com/legal/policies/privacy/.
• Intercom, Inc. — For customer support and live chat functionality. Intercom's privacy policy is available at https://www.intercom.com/legal/privacy.

6. Impact of Disabling Cookies

You have the right to decide whether to accept or decline cookies. However, please be aware that disabling certain types of cookies may have a significant impact on your experience while using our website.

• If you disable essential cookies: Core functionality of our website will be impaired. You may not be able to add items to your cart, complete an online order, log into your account, or submit forms. We strongly recommend keeping essential cookies enabled.
• If you disable analytics cookies: We will not be able to collect data about how you use our website. This means we will have less information available to improve our site's performance and user experience. Your ability to use the website will not be significantly affected.
• If you disable functional cookies: Some features may not work as intended. For example, we may not be able to remember your language preferences, saved delivery addresses, or dietary preferences. You may need to re-enter this information on each visit.
• If you disable advertising cookies: You will still see advertisements, but they will be less relevant to your interests. You may see the same ads repeated more frequently, and it will be harder for us to measure the effectiveness of our advertising campaigns.

7. How to Manage and Disable Cookies

You have several options for managing your cookie preferences. Below we describe the main methods available to you.

7.1 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can typically find these settings in the "Options," "Settings," or "Preferences" menu of your browser. The following links provide instructions for managing cookies in the most popular browsers:

• Google Chrome: https://support.google.com/chrome/answer/95647
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Apple Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
• Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge
• Opera: https://help.opera.com/en/latest/web-preferences/#cookies

7.2 Opt-Out Tools for Specific Services

Several of our third-party service providers offer dedicated opt-out tools that allow you to prevent their cookies from collecting data about you. We have listed the relevant opt-out links below:

• Google Analytics Opt-Out: You can install the Google Analytics Opt-Out Browser Add-On available at https://tools.google.com/dlpage/gaoptout. This add-on prevents Google Analytics from collecting data about your visits.
• Google Ads Personalization: You can manage your Google Ads settings and opt out of personalized advertising at https://adssettings.google.com.
• Facebook / Meta Ad Preferences: You can manage your Facebook advertising preferences at https://www.facebook.com/adpreferences/ad_settings.
• Network Advertising Initiative (NAI) Opt-Out: You can opt out of targeted advertising from NAI member companies at https://www.networkadvertising.org/managing/opt_out.asp.
• Digital Advertising Alliance (DAA) Opt-Out: You can opt out of interest-based advertising from DAA member companies at https://optout.aboutads.info.
• Hotjar Opt-Out: You can prevent Hotjar from collecting data about your visits at https://www.hotjar.com/legal/compliance/opt-out.

7.3 Mobile Device Settings

If you access our website on a mobile device, you can manage cookie and tracking preferences through your device's operating system settings. On iOS devices, navigate to Settings > Privacy & Security > Tracking to manage app tracking permissions. On Android devices, you can adjust ad personalization settings through Settings > Google > Ads.

8. Your Rights Under United States Law

As a business operating in the United States, we are subject to applicable federal and state privacy laws, including the Federal Trade Commission Act (FTC Act) and, for California residents, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

If you are a resident of California, you have the following rights with respect to cookies and the personal information they collect:

• Right to Know: You have the right to request information about the categories of personal information we collect, the purposes for which we use it, and the third parties with whom we share it.
• Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Opt Out of Sale/Sharing: You have the right to opt out of the "sale" or "sharing" of your personal information, which may include data collected through advertising cookies. To exercise this right, please contact us using the information provided in Section 10 below, or use the opt-out links provided in Section 7.2.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
• Right to Limit Use of Sensitive Personal Information: Under the CPRA, you have the right to limit the use and disclosure of your sensitive personal information.

Residents of other states, including Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and Utah (UCPA), may also have rights under their respective state privacy laws. We are committed to honoring these rights to the extent required by applicable law.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable law, or changes in our business practices. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or by placing a prominent notice on our website.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and related technologies. Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.

Archived versions of this Cookie Policy are available upon request by contacting us at the details provided below.

10. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please do not hesitate to contact us. We are committed to responding to all legitimate inquiries in a timely manner.